Shipping Policy
➛ Information
Shipping times vary as we do ship worldwide from different fulfillment centers based on your location. Average shipping time is about 7 to 10 working days. Your tracking number will be updated 3-7 days after your order has been shipped.
Delivery time:
All items in store may take 1 to 3 business days to process. Please add processing time to your shipping estimate below.
Here is an estimate of the shipping times. Due to factors that often affect international shipments, such as holidays, customs, and weather delays, we can only offer an estimate of shipping times.
Shipping time:
The shipping time depends on shipping way you choose.
We can supply multiple shipping options.
For normal option, shipping time is:
US: 6-12 working days
CA: 8-15 working days
AU: 6-10 working days
UK: 6-10 working days
➛ Special Conditions
Oversized items, such as cat tree and cat furniture, could only be purchased in some areas of the United States, Australia or the United Kingdom, other areas need to inquire about shipping fee separately.
Products with batteries
The United Kingdom, United States (59 of 62 states).
Shipping rates: International Shipping: Extra $10
Holiday Shipping
Due to the holidays, shipping companies will usually have a high volume of shipping traffic. Shipping companies will require additional time to deliver. We will contact you via email if there is a significant delay in the shipment of your order.
➛ What are duties and taxes and who pays them?
Clearing customs and paying import taxes is the sole responsibility of the buyer/customer. Fuzzy Faves cannot be held responsible for customs procedures or if taxes of any kind are charged to you upon delivery of your purchase.
Please bear in mind that import taxes differ from shipping costs added to your order before you confirm your purchase. Import taxes do not go to Fuzzy Faves and are usually collected by the carrier on behalf of your local customs authorities.